Scoop Shop Manager

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Company: 
New Wave Ice Cream/London Ice Cream Co.
Work Type: 
Full Time
City / Location: 
London
Region: 
London/Middlesex
Rate of Pay: 
$18.00 /hour
Contact Info: 

Please send all Cover Letter and Resumes to Marg Smith at m_smith2979@fanshawec.ca

Posting Date: 
Monday, May 11, 2020 to Thursday, June 11, 2020
Category: 
Business/Administration
Customer Service
Agency: 
Community Employment Services Fanshawe, London Campus

Nelson Park Plaza
155 Clarke Road
London, Ontario
N5W 5C9

Description: 

Job Summary

We are looking for a results driven retail store manager to be responsible for the overall store management in a busy ice cream scoop shop. The successful candidate will be able to enhance customer satisfaction, keep a friendly, clean free environment and manage a staff of up to 16 effectively. Candidates will have the most success if they have a background in retail management as well as a current food handlers certificate and knowledge of food safety.

Store manager responsibilities

  • Manage a staff of up to 16 employees including hiring, training and scheduling
  • Handle cash and debit transfers
  • Organize staff for events
  • Manage inventory
  • Maintain outstanding store condition and visual merchandising standards
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed
Requirements: 

Requirements

  • Must have own vehicle
  • Customer management skills
  • Strong organizational skills
  • Food Handlers certificate and knowledge of food safety
  • Ability to work long hours including days, evenings, weekends and holidays
  • Speak English, read English and write English
  • Previous management experience preferred.

Job Types: Full-time, Part-time

Job Types: Full-time, Permanent

Experience:

  • Management: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work remotely:

  • No

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