Scoop Shop Manager

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New Wave Ice Cream/London Ice Cream Co.
Work Type: 
Full Time
City / Location: 
Rate of Pay: 
$18.00 /hour
Contact Info: 

Please send all Cover Letter and Resumes to Marg Smith at

Posting Date: 
Monday, May 11, 2020 to Thursday, June 11, 2020
Customer Service
Community Employment Services Fanshawe, London Campus

Nelson Park Plaza
155 Clarke Road
London, Ontario
N5W 5C9


Job Summary

We are looking for a results driven retail store manager to be responsible for the overall store management in a busy ice cream scoop shop. The successful candidate will be able to enhance customer satisfaction, keep a friendly, clean free environment and manage a staff of up to 16 effectively. Candidates will have the most success if they have a background in retail management as well as a current food handlers certificate and knowledge of food safety.

Store manager responsibilities

  • Manage a staff of up to 16 employees including hiring, training and scheduling
  • Handle cash and debit transfers
  • Organize staff for events
  • Manage inventory
  • Maintain outstanding store condition and visual merchandising standards
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed


  • Must have own vehicle
  • Customer management skills
  • Strong organizational skills
  • Food Handlers certificate and knowledge of food safety
  • Ability to work long hours including days, evenings, weekends and holidays
  • Speak English, read English and write English
  • Previous management experience preferred.

Job Types: Full-time, Part-time

Job Types: Full-time, Permanent


  • Management: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work remotely:

  • No

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