Permanent Part-time Visit Monitor

Share This Posting:
Supervised Access Visitation & Exchange Huron-Perth
Work Type: 
Part Time
City / Location: 
Stratford and Listowel
Rate of Pay: 
$18.00 an hour for 12 to 15 hours per week
Contact Info: 

Please send cover letter and resume to Louanne Piper, Program Coordinator ( for consideration. Only those selected for an interview will be contacted.

Posting Date: 
Monday, February 4, 2019 to Monday, March 4, 2019
Community Employment Services Fanshawe, London Campus

Nelson Park Plaza
155 Clarke Road
London, Ontario
N5W 5C9


One position in Perth County – Stratford and Listowel.  

Applicant must be available evenings and weekends.  Applicants are required to be available for all locations.

Applicants are required to be available to work in two site locations such as, Clinton and Goderich, etc without mileage being paid.  For additional locations, mileage will be paid from the applicant’s base site to the alternative location.

A mandatory monthly staff meeting occurs in Stratford on the 4th Monday of each month from 6 p.m. to 8 p.m. and the successful candidates are required to attend.

The primary responsibility is to provide both supervision of visits and exchanges for families experiencing a separation or divorce in a safe, child-focused, and neutral manner and to provide guidance to Program Support Staff as needed.  Program Leads will remain neutral and objective at all times while interacting with parents and children.

Service delivery is to be done in accordance with the philosophy, policies and procedures as well as the resources of The Supervised Access Programs of Perth/Huron and the Ministry of the Attorney General’s Best Practices in addition to the guidance and instruction of the Program Coordinator, Supervised Access Program.


Minimum Qualifications:

  • Degree or Diploma in Social Services
  • One year experience working with families or children
  • Strong verbal and written communication skills
  • Valid First Aid and CPR certification
  • CPI or Non-violent Crisis Intervention training an asset (we will train)
  • Access to a reliable vehicle and a valid driver’s license
  • Clear understanding and adherence to confidentiality policies and concepts
  • Clear understanding of Human Rights Code
  • Thorough knowledge of the issues of custody, divorce, access, and high conflict families
  • Ability to work in a structured team environment



  • Strictly adhere to and enforce program policies and procedures
  • Maintain neutrality when interacting with clients of the program at all times
  • Supervise children during staggered entry and exit times
  • Participate in fundraising activities as required
  • Assist in the supervision of volunteers as required
  • Process visit notes in program database -  iSAID
  • Maintain valid certification in First Aid and CPR
  • Consistency and reliability a must, required to work all scheduled shifts
  • Responsible for the collection of associated program fees and the completion of receipts as well as fee logs and information
  • Complete Observation Notes/Reports and ensuring that those notes are objective and factual and do not include any personal judgments or opinions and ensure that those notes are reviewed, tidy, and complete before submission to the Program Supervisor
  • Complete Critical Incident Reports and report to the Program Supervisor when required and instructed within the specified time frame outlined by policies and procedures
  • Carry out necessary phone calls to clients during shifts to inform clients of cancellations or other important and immediate information and/or information regarding scheduled visits and exchanges
  • Assist parents and children if necessary during visits with toileting, providing direction or guidance should there be awkwardness and provide redirection of behaviours or age-inappropriate or unsafe conversations where needed
  • Notify/consult with Supervisor of SAP when necessary
  • Work as part of the Supervised Access Team
  • Ensure that the Access Centre is tidy and clean at all times by guiding clients to clean after themselves and assist the Support staff when required to achieve cleanliness
  • Other duties as assigned by the Coordinator or the Executive Director -  Supervised Access Program
  • Testify in court, based on factual documentation, as required
  • Must be able to treat all program clients and staff with dignity and respect

This job advertisement has been provided by an external employer. Fanshawe Career and Employment Services is not responsible for the accuracy, authenticity or reliability of the content.