Employment and Career Coach

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Work Type: 
Full Time
Work Schedule: 
Extended hours of at least one evening per month
Contact Info: 

Please e-mail your resume by January 30, 2019, to shepherd@careerplan.net
In keeping with our commitment to diversity and cultural intelligence, we encourage applications from persons of all races, ethnicities, religions, and sexual orientations. We thank all candidates for their interest; however only those whose education, experience and skills match closely with the requirements will be invited for an interview.
Please note: A police reference check is required for the successful candidate prior to starting the position.

Posting Date: 
Friday, January 4, 2019 to Wednesday, January 30, 2019
Community Employment Services Fanshawe, London Campus

Nelson Park Plaza
155 Clarke Road
London, Ontario
N5W 5C9


PCPI is a not for profit organization that provides career development services to a diverse population of individuals and businesses to assist them to reaching their full potential. The organization is also the proud presenter of the IEP Conference, a unique forum for internationally educated professionals. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.
We are seeking an experienced employment and career coach who is dynamic, highly motivated and results and customer service oriented. The incumbent will have a proven track record in motivating and inspiring their clients to achieve their full potential. The incumbent will also possess above average written and oral communication skills and adept at attentive listening. Additionally, the position requires an individual that is knowledgeable in employment and community services and has the ability to build community relationships to support clients.

Please note: A police reference check is required for the successful candidate prior to starting the position.

General accountabilities include but not limited to:

  1. Assessing clients’ needs and ensuring the most appropriate path to address their needs.
  2. Working with clients to develop tailored service plans that clearly outline accessible steps to reach their goal and provide referrals to services both internally and externally as needed.
  3. Assessing clients’ eligibility for Second Career training, providing guidance and directive on the application process and writing rationale to support eligible application.
  4. Providing one-on-one coaching sessions, including resume reviews and tracking clients’ progress through case management with systematic follow-ups that is solution focused.
  5. Facilitating workshops, including sessions on training, labour market and job search
  6. Using the organization’s customized system and Employment Ontario database system (IOM and CAMs-EOIS) to manage daily client activities to capture trends, progress and targets in compliance with Funding Agreement.
  7. Completing and maintaining current active client notes in a non-discriminatory and timely manner, in order to meet service standards.
  8. Staying updated on new and emerging trends in the labour market in order to have current knowledge to support clients’ employment needs and program.
  9. Referring job ready clients to Job Placement and Incentive program and providing the necessary supports to ensure their job retention.
  10. Providing excellent customer service by responding to clients in a timely and professional manner and giving them an opportunity to provide feedback on the service.
  11. Liaising with other service providers and the business community to build relationships, leverage resources and create opportunities and profile for PCPI.
  12. Participating and providing support in team, and staff meetings and complying with other duties as required.
  13. Assisting with the growth of PCPI and being an ambassador of the organization at all times.

Typical office environment - Extended hours of at least one evening per month.
If this sounds like the opportunity for you to develop your career, demonstrate how your skills match with the required competencies and contribute to the growth of PCPI’s organization, then consider the Employment and Career Coach position.

  • At minimum, a Bachelor’s degree in a related field with four years’ experience in the employment service sector, plus a Career and Work Counseling program diploma as an added value
  • Experienced in assessing clients employability and employment needs
  • Certification in one or more level B assessment instruments
  • Experience facilitating workshops to prepare people for the workforce.
  • Case management experience and ability to build and maintain relationship
  • Ability to work independently and in a team setting
  • Possess organizational and time management skills
  • Life Skills certificate an asset
  • Well-developed listening, writing, oral, interpersonal, analytical and problem solving skills
  • Above average coaching skills
  • Demonstrated above average facilitation skills
  • Computer literacy- working knowledge of MS Excel and Word and strong keyboarding skills
  • Working experience in (CAMS) an asset
  • Superior judgment and political acuity
  • Professional with strong work ethics
  • Experience working with diverse client group

This job advertisement has been provided by an external employer. Fanshawe Career and Employment Services is not responsible for the accuracy, authenticity or reliability of the content.