Dining Room Server

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Company: 
Oakwood Resort
Work Type: 
Full Time
Region: 
London/Middlesex
Rate of Pay: 
$12.20 per hour + gratuities
Work Schedule: 
typically 11:00 am to 1:00 am Mon-Sun (5-6 days per week across a range of these days)
Contact Info: 

All resume’s should be forwarded to my attention at: mlacharite@oakwoodresort.ca

Posting Date: 
Thursday, August 1, 2019 to Sunday, September 1, 2019
Category: 
Food Services
Agency: 
Community Employment Services Fanshawe, London Campus

Nelson Park Plaza
155 Clarke Road
London, Ontario
N5W 5C9

Description: 

Job Purpose

  • Responsible for the selling of food and beverage in the dining room and the general service and maintenance required for the patrons

Duties and Responsibilities

The following are the expected duties for this position

  • Responsible for reading, understand and following the Banquet Event Order associated with the function being served prior to service
  • Required to set up functions and service in accordance to the requests made through the Banquet Event Order, ie, plated service, buffet, any special requests
  • When required, responsible for setting tables according to the service requested on BEO
  • Opening duties include, preparing coffee, setting buffet, organizing creamers, all service stations for service; for night staff, bread baskets, utters for tables, open, stock and prepare bar for service
  • During service responsible for greeting patrons, presenting menus, informing of specials, making recommendations and answering any questions regarding food and beverages
  • Take orders and relay to kitchen and bar staff and serve food and beverages at a timely manner, using proper serving techniques
  • Work to use suggestive selling techniques when serving guests
  • Present bill to patrons at a timely manner and accept and process payment for patrons
  • Responsible for accurately completing end of shift cash out, by calculating total payments and reconciling with total sales.
  • Closing duties include, the setting of tables for next meal requirements, setting buffet if required for next meal as instructed by kitchen, if required the mopping, sweeping , wiping , closing of bar, vacuuming of dining room
  • Responsible for taking dirty linen to linen pick up area, taking any garbage to garbage dump
  • Required to polish all silverware and glasses used in function and to put away any equipment, dishes used in function to proper area
  • Promote and maintain a safe and healthy work environment adhering to the legislation set out by Occupational Health and Safety
  • Perform daily visual workplace inspections
  • Attend safety talks, and staff meetings
  • Participate in the accident/incident investigation program
  • Conducts self with regard for safety of employees; is aware of safety and evacuation procedures
  • Assist with the training of new employees
  • Report to supervisor/manager any health and safety violations
  • Works in compliance with the Occupational Health & Safety Act
  • Assist with other related duties, as required
  • As an Oakwood employee, responsible for the ongoing general appearance of the Resort property. This entails allocating found garbage in the appropriate areas.

Qualifications

Qualifications include:

  • Education
    • Minimum Grade 12 education; must be 18 years old
  • Professional Certification
    • Smart Serve
  • Experience
    • No experience necessary
  • Other
    • Knowledge of food and beverage service techniques an asset
    • Excellent communication and guest service skills
    • A second language an asset
    • Must be able to work well with minimal supervision and be a team player
    • Must be physically fit and able to lift heavy items (approx. 25lbs)
    • Flexibility in scheduling a must

Working Conditions

This is a full time or part time, seasonal position that requires 20 to 40 hours a week of shift work, Sunday to Saturday, depending on the requirements of the functions

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